How We Work



spacer
Understanding Your Needs

When you have identified an issue which needs to be addressed the first stage is to have an initial meeting to discuss both your requirements and the ways in which we could work together to meet them.   Once we have jointly established a number of parameters such as timescale, budget and the level of internal resources available to support the project we can produce a detailed proposal with an estimate of the consultancy fees involvedAny initial meeting and discussions are without obligation or cost of course.

Working Together

Following acceptance of our proposal, our Client Relationship Manager and the Consultants who will be involved in the project will meet with you to draw up a project programme and timetable, define objectives and criteria for success.  We will also agree a process for monitoring and reviewing project progress and how any ‘lessons learned’ will be shared.

All our consultancy assignments are based on sound research and a commitment to action.  We have found from experience that using an internal project team of line managers who can act as champions is very positive in building ownership and support to any initiative.

Our Flexible Approach

Our clients have a diverse range of requirements, ranging from large scale strategic projects to one-off specific projects.  In addition a number of our clients use our specialist expertise to help where they may only have general knowledge.

We refer to these varying levels of support as the Three S Approach.